Contact Us

We would love to hear from you! Whether you have a question about our hats, need help with an order, or simply want to say hello, our team at Francesbhats is here to help. Reach out to us and we will get back to you as soon as possible.

Email: [email protected]

FAQ

Before reaching out, take a look at some of our most frequently asked questions. You may find the answer you are looking for right here.

• What is your return policy?

  We accept returns within 30 days of purchase, provided the item is in its original condition and packaging. Please contact us at [email protected] to initiate a return and we will guide you through the process.

• How long does shipping take?

  Standard shipping typically takes between 5 to 7 business days. Expedited shipping options are also available at checkout. Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.

• Do you offer custom or made-to-order hats?

  Yes, we do offer custom hat options for special occasions and bulk orders. Please send us an email at [email protected] with your requirements and we will work with you to create something truly unique.